Missed calls
Requests are lost outside office hours or during demand peaks.
AureusNoa · AI phone assistant · Voice AI
Voice AI that moves every request forward.
AureusNoa turns speech into automation: calls around the clock, multilingual, connected to CRM and calendar, hosted in Germany.
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For teams where every missed call can cost revenue or service quality.
Voice, intelligence, action. AureusNoa turns human speech into intelligent automation: built in Europe, privacy-compliant by design and ready for your systems. It answers calls, understands the request, acts on it, and hands over to a person with full context where it should.
AureusNoa fits companies with recurring enquiries, qualification, scheduling, or status requests when availability must improve and complex cases must remain with employees.
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What AureusNoa resolves in daily work
Repeated questions
Teams answer the same clearly bounded requests manually.
Incomplete handoffs
Callbacks start without structured conversation context or the right customer data.
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More availability without removing people from service
Capture requests immediately
Callers receive a consistent first response, including during peaks.
Collect structured information
Qualification, scheduling, and context follow the defined business process.
Support the team selectively
Handle standard cases while escalating complex or sensitive requests early.
Use current systems
Connect CRM, calendars, telephony, and approved knowledge through defined interfaces.
Scope
What AureusNoa handles in operations
Specific enough for a sound decision and bounded enough for dependable delivery.
Voice-to-action
Spoken requests are translated into concrete actions in real time, not merely transcribed.
Integration
Connects to calendars, CRM and ticketing. HubSpot, Salesforce, Slack and Twilio are ready; others via API.
Automation
Inbound and outbound calls around the clock, scalable without adding shifts.
Analysis
Conversations are evaluated as a basis for improvement: which requests arrive, where they break down, what can be automated.
Security and data protection
Developed and hosted in Germany, GDPR-compliant, with a data processing agreement.
Multilingual intelligence
German, English and further EU languages on request, adapting automatically mid-conversation.
Where it fits
Wherever people pick up the phone.
Logistics and transport
Status enquiries on shipments, information on delivery windows, and automatic notification when something changes.
Real estate
Taking rental enquiries, arranging viewings, and capturing damage reports in a structured way.
Insurance
Receiving claims, answering policy questions, and reporting on the state of a case.
Customer service
Answering recurring questions, taking the request, and opening a ticket in the CRM from it.
Hotels and hospitality
Taking and changing reservations, noting guest requests, and passing them to whoever handles them.
Sales
Qualifying leads, collecting the details needed, and scheduling callbacks at a workable time.
Industry and manufacturing
Capturing machine status by voice and taking maintenance requests without anyone leaving the line.
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From one bounded conversation to stable operations
- 01
Define the conversation job
Set intents, tone, knowledge, outcomes, and exclusions.
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Connect systems
Integrate telephony, CRM, calendars, and approved knowledge.
- 03
Test real calls
Evaluate understanding, dialogue, handoffs, and edge cases.
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Operate quality
Monitor patterns, escalations, cost, and versioned changes.
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Production use requires clear accountability.
CodeXaureus combines product configuration, system integration, and ongoing quality control. Scope is assessed against data, interfaces, privacy, and operational ownership before a pilot.
Common questions
Questions to answer before making a decision.
How does AureusNoa work?+
AureusNoa answers calls, understands spoken language and replies in dialogue. It can book appointments, qualify leads and handle recurring questions on its own.
Is AureusNoa GDPR-compliant?+
Yes. Data is stored and processed exclusively in Germany, and a data processing agreement is provided.
Where is my data stored?+
On servers in Germany. Voice data, transcripts and call logs are stored.
Can AureusNoa handle several languages?+
Yes. German and English are standard, further EU languages on request, with the language adapting automatically during the call.
What does AureusNoa cost?+
There are two models: per-minute for small and mid-sized volumes, with no setup fee, and enterprise for high volume, multilingual communication or custom integrations. The actual price follows the use case, because volume, languages and depth of integration determine it.
Which systems can be connected?+
HubSpot and Salesforce are ready, as are Slack and Twilio. Others via their own APIs, depending on the interfaces available.
What happens with unknown questions?+
Confidence thresholds and escalation rules decide when AureusNoa asks again or hands over to a person with full context.
What if the AI answers incorrectly?+
Every assistant passes quality assurance before going live. Errors can be reported in the dashboard and feed back into improvement.
Which industries is AureusNoa suited to?+
In use across logistics and transport, real estate, insurance, customer service, hospitality, sales, and manufacturing.
Assess a voice use case
Which calls should AureusNoa handle reliably?
We assess volume, intents, integrations, and handoffs against your actual workflow.