01
HUSL.Gold · AureusNoa
A mid-sized hotline became available around the clock with an AI phone assistant that qualifies requests and hands them to the team in a structured form.
References & evidence
Production systems, accountable outcomes.
We describe the use case, operating context, and outcome as specifically as approved customer information allows—without invented benchmarks or generic success stories.
Selected work
Three systems from the current portfolio.
02
TMA Group · Helpdesk Suite
Live sentiment, agent assist, and AI coaching support customer service. The current company site reports that 64% of suitable standard tickets are resolved autonomously.
03
Deiga Studio · Incluvia
Accessibility scans and assisted remediation supported BFSG preparation for an ecommerce offering within a matter of days.
Evidence principle
Impact needs context.
Metrics are published only when the measurement basis, period, and approval are clear. Architecture, limits, and the operating model are part of credible evidence.
Next use case
Which use case should reach production next?
We connect measurable impact with architecture that holds up in real operations.